Why has my parcel tracking stopped updating?
Firstly please accept our apologies that you are having to check out this section of our website. We offer our assurance that, in the event of a claim, we will make the process as painless as possible.
You can register an enquiry if your parcel has not scanned for 2 working days or more after the delivery estimate.
Click here to check your estimated delivery date.
Only the person who booked the delivery in question can make a claim.
Please have your HRM reference to hand and the e-mail used to place the order.
