Will my parcel be subject to customs charges?
Customs charges are dependent on the destination, purpose, contents, value & origin of your parcel.
As the sender, the price you pay will cover the delivery service of the parcel. If you have sold items to Ireland & France and taxes and duties apply, you will be given the option to pay the charges on your recipient's behalf when purchasing your parcel delivery. Otherwise, Evri or the relevant postal authorities will contact your recipient if customs charges are applicable.
If the parcel is an item you’ve sold through an IOSS-registered marketplace (Amazon, eBay, Etsy & Not On The High Street) or you are a business with an IOSS number, VAT charges are handled at the point of sale which means there won’t be any extra costs for your customer when they receive their goods. The parcel will need to be destined to an EU country and be up to the value of 150€ for IOSS numbers to apply.
