Customer Help Centre

My Documents

1. I have already placed an order. Where can I find my label?

2. Where can I download my invoice for payment?

3. I have already placed an order but cannot print my label. What can I do?

   You will require a printed labelto send with Evri International. If you don't have direc... (read more)

4. There is an error on my label. How can I fix this?

   To amend any details on your label or if the PDF file has an error messagethen you will need to c... (read more)

5. What documents do I need to send outside of the UK?

   If you are sending goods outside the UK, you will be required to complete a ‘Customs Detail... (read more)

6. Can I use a thermal printer to print my label?

   We provide both A4 sized labels and thermal printer sized (4x6) labels. You can download you... (read more)